HEALING THOSE WHO SERVE PRIVACY STATEMENT
Second Wind Foundation, Inc./Healing Those Who Serve is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site healingthosewhoserve.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. If you have questions or concerns regarding this statement, you should first contact Julie Norton at (931) 729-5002.  If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns. Second Wind Foundation, Inc./Healing Those Who Serve is a TRUSTe licensee. The TRUSTe program and certification covers only information that is collected and disseminated through this Web site and does not cover any services or products or information that may be collected through software downloaded from the site, http://www.healingthosewhoserve.com.
Second Wind Foundation, Inc./Healing Those Who Serve is committed to protecting the privacy of consumers, publishers, and advertisers, and to do our part to maintain the integrity of the Internet.
Notification of Changes
If Second Wind Foundation, Inc./Healing Those Who Serve decides to change its privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices. Disclaimer: Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Client Data
Non-Personally Identifiable Client Data. Second Wind Foundation, Inc./Healing Those Who Serve does not collect non-personally identifiable information from our clients. Non-personally identifiable information is also known as "demographic" data and includes information such as age, gender, and income range. Personally Identifiable Client Data. Second Wind Foundation, Inc./Healing Those Who Serve collects personally identifiable information from all customers and donors wishing to join our register for programs and purchase products. The collection of this information is a part of normal business practice. Persons or entities wishing to join Second Wind Foundation, Inc./Healing Those Who Serve will be asked to provide personally identifiable data through the host sign-up and registration process at our web site. Examples of personally identifiable data that may be requested include name, address, phone number, e-mail address, tax ID number, etc. Second Wind Foundation, Inc./Healing Those Who Serve will never request or collect data from a client on subject areas including sexual orientation, political or religious affiliations, or medical data. Second Wind Foundation, Inc./Healing Those Who Serve does not use any personally identifiable data about a client for profiling purposes. All personally identifiable information that Second Wind Foundation, Inc./Healing Those Who Serve collects from clients is principally intended for administrative needs (e.g., accounting and mailing of products), for which purpose such data are required. Periodically Second Wind Foundation, Inc./Healing Those Who Serve may desire to communicate with our customers and donors via email newsletters or other avenues to offer new products, share information about Healing Those Who Serve activities and donor opportunities, and other communications to assist in fund-raising and cause-awareness related activities. In such instances Second Wind Foundation, Inc./Healing Those Who Serve will access clients' personally identifiable information. In the event that a client of Second Wind Foundation, Inc./Healing Those Who Serve wishes not to have their personally identifiable information used for the aforementioned purposes, those clients can elect to opt-out. For more information on opting-out please see the "Client Choice Concerning Data Collection" section below. All personally identifiable data provided by individual clients will be kept in strict confidence by Second Wind Foundation, Inc./Healing Those Who Serve and will be treated with the same level of respect and care that Second Wind Foundation, Inc./Healing Those Who Serve treats its other proprietary information and trade secrets. Second Wind Foundation, Inc./Healing Those Who Serve does not sell, rent, exchange or barter any personally identifiable information to or with any third party for financial gain or marketing purposes. Second Wind Foundation, Inc./Healing Those Who Serve may, from time to time, provide such information to certain third-party administrative vendors for efficiency purposes in providing administrative services such as billing, delivery and collections. Any third-party vendor so used, will be required to enter into a confidentiality and non-disclosure agreement with Second Wind Foundation, Inc./Healing Those Who Serve in accordance with the policies stated here Third Parties are prohibited from using your personally identifiable information for any other purpose other than processing payment and delivering products you have purchased.
Client Choice Concerning Data Collection
Personally Identifiable Client Data - Opt-Out Because Second Wind Foundation, Inc./Healing Those Who Serve is a strong proponent of online privacy we are committed to making sure that clear notice and choice is provided to all clients before any personally identifiable data are used for any purposes other than for what was originally intended. When a customer or door registers with Second Wind Foundation, Inc./Healing Those Who Serve personally identifiable information is required as a part of doing business. Second Wind Foundation, Inc./Healing Those Who Serve's primary intent in collecting personally identifiable information is for use in administrative purposes including accounting and shipping of products.
Web Site Tracking
The Healing Those Who Serve web site servers use log files. These logs include internet protocol (IP) addresses, browser type, referring pages, platform type, and date/time stamp, to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. The Healing Those Who Serve web site uses session cookies to maintain a users session state while using the online reporting feature. Session cookies are removed from the users computer upon exiting the browser and are not used to collect personally identifiable information. If a user chooses to decline these session cookies, the online reporting feature will not be usable. Security Precautions Second Wind Foundation, Inc./Healing Those Who Serve makes every effort to maintain the security of its network and the data we collect. Any data that is stored on Second Wind Foundation, Inc./Healing Those Who Serve's server is treated as proprietary and confidential and is not available to the public. Second Wind Foundation, Inc./Healing Those Who Serve has a strict internal security policy with respect to the confidentiality of customer and other data, limiting access only to those employees or third parties who have a need to know such information for the purpose of effectively delivering Second Wind Foundation, Inc./Healing Those Who Serve products and services. The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration forms, we encrypt that information using secure socket layer technology (SSL).
Access to Data
Second Wind Foundation, Inc./Healing Those Who Serve allows clients who have provided personally identifiable data, access to their data to ensure that it is correct and to make any changes at anytime through their Healing Those Who Serve customer online account by sending an email info@healingthosewhoserve.com or calling (931) 729-5002.
Children's Privacy
As of April 21, 2000 the children's Online Privacy Protection Act became effective. The regulations apply to the online collection of personal information from children under the age of 13. Second Wind Foundation, Inc./Healing Those Who Serve is very sensitive to the issue of children's privacy and makes every effort to protect the privacy of children using the Internet. Second Wind Foundation, Inc./Healing Those Who Serve's web site, products, and services are not developed for or directed at children. Our policy is not to permit anyone under the age of 13 to do business with us. If you believe your child has provided Second Wind Foundation, Inc./Healing Those Who Serve with any personally identifiable data by registering at Second Wind Foundation, Inc./Healing Those Who Serve's web site, please contact Privacy to have them removed.
Website Testimonials
If you choose to post a testimonial or add to a blog on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these testimonials. We are not responsible for the personally identifiable information you choose to submit in these testimonials.
Opt-Out of Email Communications from Second Wind Foundation, Inc./Healing Those Who Serve
To opt-out of email communications from Second Wind Foundation, Inc./Healing Those Who Serve, including promotional, marketing, and/or solicitation emails, email Privacy with the word "UNSUBSCRIBE" in the message body. We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at info@healingthosewhoserve.com We offer an opportunity to opt-out of certain communications on our member registration pages, or you may contact us at (931) 729-5002, info@healingthosewhoserve.comor by mail to the address below to opt-out. You may opt out for using your personally identifiable information for secondary use such as product updates and information by checking the “No” button in the Ok to email section of the account information page. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party. If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Second Wind Foundation, Inc./Healing Those Who Serve stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at info@healingthosewhoserve.com to request that we remove this information from our database.
Changing Personally Identifiable Information with Second Wind Foundation, Inc./Healing Those Who Serve
Donors and customers who have filled out any of the online forms for more information or for registration with Healing Those Who Serve can change their personally identifiable information by emailing Privacy or calling Toll Free (931) 729-5002. Current customers and donors can update their information by contacting Healing Those Who Serve or by calling (931) 729-5002. We will contact you via email or phone to confirm that your information has been updated.
Contacting Us
For more information or if you have questions or concerns regarding Second Wind Foundation, Inc./Healing Those Who Serve's Privacy Statement, please send an e-mail to Privacy, or you can send correspondence to the following address:
For more information please contact:
Second Wind Foundation
P.O. Box 28
Nunnelly TN 37137
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